Help Center

How do revisions and support work?

Each plan proposes two revision rounds; support after delivery is defined in the contract.

A revision round is one consolidated set of comments on the version presented. Gather text, image and layout changes into a single list for each round. New pages, additional products, another language or features that change the initial scope need assessment and, where applicable, a quote.

The proposal and contract confirm support channels and hours, what counts as maintenance or correction, and what requires extra work. Continuous support, unlimited changes and guaranteed response times are not promised. Digi is a virtual guide; use the contact page options for enquiries to Digiplus. Opening a draft does not send the message automatically.


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